Question 1

What areas do you serve?

Accepted Answer

We serve homeowners across the North Bay and East Bay, including Santa Rosa, Napa, Sonoma, Petaluma, Walnut Creek, Concord, Oakland, Berkeley, Richmond, and 20+ additional cities throughout the region.

Question 2

Are you licensed and insured?

Accepted Answer

Yes. Shilo Exteriors is fully licensed and insured in the state of California. We carry general liability insurance and workers' compensation coverage on every project.

Question 3

How do I get a free estimate?

Accepted Answer

You can request a free estimate by calling us at (916) 218-5610, emailing tim@shiloexteriors.com, or filling out the quote form on our Contact page. We typically respond within 24 to 48 hours.

Question 4

What exterior services do you offer?

Accepted Answer

We specialize in siding installation and siding repair. Trim, soffit, fascia, and eaves work is included with every siding installation and siding repair project, so you get complete exterior coverage in one project.

Question 5

Do you offer financing?

Accepted Answer

We can discuss flexible payment options during your consultation. Contact us to learn more about what's available for your specific project.

Question 6

What types of siding do you install?

Accepted Answer

We install a full range of siding products including James Hardie fiber cement, vinyl, wood, LP SmartSide engineered wood, CraneBoard insulated siding, CertainTeed polymer and vinyl, and more. We'll help you choose the best material for your home and budget.

Question 7

Which siding material is best for California's climate?

Accepted Answer

Fiber cement siding (like James Hardie) is one of the most popular choices for California homeowners because it's fire-resistant, termite-proof, and handles heat and sun exposure extremely well. However, the best material depends on your budget, style preferences, and specific location.

Question 8

Are trim, soffit, fascia, and eaves included with siding installation?

Accepted Answer

Yes. Every siding installation project includes trim, soffit, fascia, and eaves as part of the scope. We handle the complete exterior envelope so everything is coordinated, properly sealed, and finished to match.

Question 9

How long does a siding installation take?

Accepted Answer

Most residential siding installations take between 1 and 3 weeks depending on the size of the home, the type of siding, and weather conditions. We'll give you a clear timeline during your estimate.

Question 10

Can you repair damaged siding without replacing everything?

Accepted Answer

Absolutely. We offer targeted siding repairs for storm damage, rot, cracks, and general wear. We match your existing siding as closely as possible so the repair blends seamlessly with the rest of your home.

Question 11

Do siding repairs include trim, soffit, fascia, and eave repairs?

Accepted Answer

Yes. When we repair your siding, we also address any damaged trim, soffit, fascia, or eaves as part of the same project. You don't need to hire separate contractors for each component.

Question 12

What causes siding damage?

Accepted Answer

Common causes include storm damage (wind, hail), moisture and water intrusion, rot from prolonged exposure, impact damage, pest damage, and natural aging. We assess the root cause during our inspection so the repair lasts.

Question 13

How quickly can you do a siding repair?

Accepted Answer

Many siding repairs can be completed in one to three days depending on the extent of damage. For storm damage or urgent situations, we prioritize fast response times.

Question 14

Are trim, soffit, fascia, and eaves separate services?

Accepted Answer

No. Trim, soffit, fascia, and eaves work is included as part of our siding installation and siding repair services. You don't need to book them separately. We handle everything as one coordinated project.

Question 15

What is soffit and why does it matter?

Accepted Answer

Soffit is the material that covers the underside of your roof overhang. It plays a critical role in attic ventilation and prevents moisture buildup, pests, and mold. We install ventilated soffit in aluminum, vinyl, and wood options.

Question 16

What are eaves and when do they need repair?

Accepted Answer

Eaves are the edges of your roof that overhang the walls. They protect your walls from rain and direct sunlight. Signs of damage include peeling paint, rot, sagging, or visible water stains. We repair and replace both open and closed eave systems as part of our siding services.

Question 17

When should fascia boards be replaced?

Accepted Answer

Fascia boards should be replaced when you notice rot, warping, peeling paint, or water damage along the edge of your roofline. We replace fascia with solid wood or wrap existing boards in aluminum fascia for a durable, weather-resistant finish.

Question 18

What does your process look like?

Accepted Answer

Our process starts with a free consultation and estimate. Once you approve, we handle material ordering, careful removal of old materials, inspection and repair of underlying surfaces, precision installation, and a final walkthrough to ensure you're completely satisfied.

Question 19

Do you handle permits?

Accepted Answer

Yes. If your project requires permits, we handle the application process for you. We're familiar with local building codes across all the cities we serve.

Question 20

Can you handle multiple services at once?

Accepted Answer

Yes. Combining siding installation with trim, soffit, fascia, and eave work into one project saves time, reduces disruption, and often costs less than doing them separately — and it's all included in our siding scope.

Question 21

How much do your services cost?

Accepted Answer

Costs vary based on the service, materials, home size, and project complexity. We provide detailed, transparent estimates with no hidden fees. Contact us for a free estimate tailored to your specific project.

Question 22

Do your products come with warranties?

Accepted Answer

Yes. All of the products we install come with manufacturer warranties. For example, James Hardie offers a 30-year non-prorated substrate warranty and LP SmartSide has a 5/50-year warranty. We also stand behind our workmanship on every project.

Question 23

Is an exterior upgrade worth the investment?

Accepted Answer

New siding is among the highest-ROI home improvement projects. It boosts curb appeal, improves energy efficiency, protects against moisture and pests, and can significantly increase your home's resale value.

FAQs